Privacy Policy
Effective Date: June 2, 2026 | Last Updated: June 2, 2026
1. Introduction
Sikh Health Alliance ("we," "us," or "our") is a 501(c)(3) nonprofit organization committed to protecting your privacy. This Privacy Policy explains how we collect, use, retain, and safeguard information you provide when using our website and volunteer portal. By using our website or submitting information to us, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, and city/state when you register as a volunteer or submit a contact form.
- Professional Information: Education level, skills, certifications, and work/volunteer experience provided during volunteer sign-up.
- Health Event Data: Attendance records, volunteer hours, and event participation for organizational tracking purposes.
- Communications: Messages sent through our contact form or volunteer messaging system.
- Usage Data: Browser type, pages visited, and time spent on our site, collected automatically via cookies or similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Process and manage volunteer applications and participation.
- Send you event reminders, organizational updates, and volunteer opportunities. By submitting your information, you consent to receiving these communications. You may opt out at any time by emailing us or clicking "unsubscribe" in any email we send. We comply with the CAN-SPAM Act for all email communications.
- Track volunteer hours and issue recognition for contributions.
- Respond to inquiries submitted through our contact form.
- Improve our programs, website, and services.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Internal Coordinators: Approved Sikh Health Alliance board members, administrators, and internal volunteer coordinators who need access to manage events or volunteer records.
- Service Providers: Third-party platforms we use to operate our services (see Section 6). These providers have their own privacy policies and are not permitted to use your data for purposes beyond providing services to us.
- Legal Requirements: If required by applicable law, court order, or governmental authority.
We never share your data with external marketing companies, data brokers, or unaffiliated organizations.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy. Specifically:
- Volunteer records are retained for up to 5 years after your last volunteer activity with our organization.
- Contact form submissions are retained for up to 2 years.
- Event attendance and hour logs may be retained indefinitely for organizational reporting and recognition purposes.
You may request deletion of your data at any time (see Section 8).
6. Third-Party Tools & Platforms
We use the following third-party tools to operate our programs and website. Each has its own privacy policy:
- Google Workspace (Gmail, Google Drive): Used for internal communications and document storage. Governed by Google's Privacy Policy.
- Volunteer Portal (Base44): Our volunteer management platform stores application data, hours, and event records. Data is encrypted in transit and at rest. See Base44's Privacy Policy.
- Email Communications: We may use email service providers to send event reminders and organizational updates.
We encourage you to review the privacy policies of these third-party services directly.
7. Cookies & Tracking Technologies
Our website uses the following types of cookies:
- Functional Cookies: Essential for the website to operate (e.g., keeping you logged in to the volunteer portal).
- Analytics Cookies: Help us understand how visitors use the site (e.g., pages visited, time spent). This data is aggregated and not personally identifiable.
You can control or disable cookies through your browser settings. Disabling functional cookies may affect your ability to use certain features of the volunteer portal.
8. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data, subject to legal retention obligations.
- Opt out of non-essential communications at any time.
- Receive a copy of your data in a portable format (where technically feasible).
To exercise any of these rights, please contact us at sikhhealthalliance@gmail.com. We will respond within 45 days.
9. California Residents — Additional Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You may request a summary of the personal information we have collected about you and how it is used or shared.
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
- Right to Correct: You may request correction of inaccurate personal information we hold.
- Right to Opt Out of Sale or Sharing: We do not sell or share your personal information with third parties for commercial purposes. If this ever changes, we will update this policy and provide the required opt-out mechanism.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
To submit a California privacy request, email us at sikhhealthalliance@gmail.com with the subject line "California Privacy Request." We will respond within 45 days as required by law.
10. Data Security & Breach Notification
We implement reasonable technical and organizational safeguards to protect your personal information, including encrypted data transmission (HTTPS/TLS), access controls limiting data access to authorized personnel only, and secure cloud-based storage with third-party providers who maintain their own security certifications. While we take these precautions seriously, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords for your account and to notify us immediately of any suspected unauthorized access.
In the event of a data breach involving your unencrypted personal information, we will notify affected individuals in accordance with applicable law, including California Civil Code §1798.82. Notification will be provided in the most expedient time possible and without unreasonable delay.
11. Children's Privacy (COPPA)
Our services and volunteer programs are intended for individuals 18 years of age or older, or minors with documented parental or guardian consent. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent as required by the Children's Online Privacy Protection Act (COPPA).
If a minor under 13 submits information through our platform, we require a parent or legal guardian to provide written consent before the registration is approved. Applications from individuals under 13 without such consent will be rejected and the data will be promptly deleted. If you believe we have inadvertently collected information from a child under 13 without consent, please contact us immediately at sikhhealthalliance@gmail.com and we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated effective date. For material changes, we will notify registered volunteers by email and provide a reasonable period to review the changes before they take effect.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: